The IAM Analyst is responsible for processing user access requests to add, modify or delete accounts for enterprise applications using the IBM Security Identity Manager tool. The IAM Analyst is also responsible for resolving issues referred from the help desk related to user access.
Administer access rights and entitlements to IT/IS applications
Functional Identity and Access Management SME
Analyze all aspects of the existing infrastructure and recommend modifications that will enhance system reliability, availability, serviceability and scalability
Follow and enforce high-availability and resiliency standards on existing infrastructure
Fulfill user access requests within established Service Level Agreements (SLA) with a primary focus on quality and accuracy
Fulfill requests to IT/IS applications in accordance with the controls and requirements that govern information security access
Resolve issues referred from help desk related to security access
Assist in defining standards, guidelines, best practices, metrics and continuous validation of best practices
Planning and executing high-availability tests Strong troubleshooting skills to solve unique and complex problems related to infrastructure
Expected to learn and deploy new security products as needed
Candidate will be expected to work in areas of operational support and implementations
Candidate will manage patching and upgrades of security infrastructure
Candidate will have strong background on application server tuning
Develop pioneering approaches to emerging IAM industry trends
Qualifications / Requirements
The ideal candidate will have:
Minimum of 5 years of IT experience
Minimum of 3 years of experience supporting the IBM suite of access management tools including: IBM Identity Manager, Tivoli Access Manager (including LDAP and Webseal), etc.
Firm understanding of authentication and authorization technologies and protocols including: SAML, OATH, OAuth, federation, certificates, multi-factor authentication, and XACML
Experience with provisioning, de-provisioning, and managing user access
Experience with the following: SQL scripting, shell scripting, PowerShell
Strong infrastructure design and documentation skills
Ability to interpret, evaluate and communicate detailed information
Organizational skills and ability to prioritize work/deadlines
Strong problem-solving skills
Attention to detail
Excellent verbal and written English communication skills.
Additional
Bachelor’s degree in IT, Computer science, or related field;